by Web Master | Feb 24, 2026 | News, News Releases
Federal Court application alleges Charter violations in withholding results of internal investigations
FOR IMMEDIATE RELEASE
February 24, 2026
Burnaby, BC – Unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh) and qiqéyt (Qayqayt) Nations
Today, two individuals with lived experience of incarceration filed a case in Federal Court against Correctional Service Canada (CSC), challenging the agency’s practice of withholding the results of internal reviews when prison officers use force against incarcerated people.
When CSC officers use force, an internal directive — Commissioner’s Directive 567-1 — requires a review to determine whether the officers’ actions complied with the law and with CSC policy. However, the person subjected to force is not informed of the outcome of that review, even when violations are identified.
As a result, the only way an affected person can access CSC’s findings is by filing a request under access to information or privacy legislation. These requests are frequently delayed, sometimes for months or even years, due to chronic backlogs. In practice, this makes it extraordinarily difficult for incarcerated individuals to challenge the use of force, assert their legal rights, or hold CSC accountable.
The litigation, filed in Federal Court, is an application for judicial review of CSC’s use-of-force directive. The applicants will argue that withholding the results of these reviews from the individuals directly affected violates their rights under the Canadian Charter of Rights and Freedoms.
The applicants are represented by Conway Baxter Wilson LLP, with support from Prisoners’ Legal Services.
Media Contacts:
Nicole Kief
Executive Director
Prisoners’ Legal Services
nkief@pls-bc.ca
604-636-0470
Siobhan Morris
Associate
Conway Baxter Wilson LLP
SMorris@conwaylitigation.ca
613.369.2000
by Web Master | Apr 14, 2025 | News, News Releases

CPSBC has published a new practice standard, Treating Incarcerated Patients in Isolation, that highlights expectations for physicians who work in corrections to minimize health impacts related to solitary confinement.
The practice standard is based on the United Nations Mandela Rules, which outline principles for the dignified treatment of incarcerated people, including prohibitions on the use of isolation for people with an existing mental health disability and for anyone after 15 days. Research and patient cases have shown that isolation can be detrimental to health, causing and exacerbating symptoms of mental illness.
The practice standard supports CPSBC’s commitment to stop the cycle of Indigenous-specific racism. Over-incarceration of Indigenous Peoples is rooted in historical injustices, systemic racism, and the enduring impacts of colonialism. Indigenous Peoples often face harsher conditions, which can lead to severe mental and physical health consequences.
“While we know that physicians who work in corrections do not make decisions about an incarcerated person’s placement, the new practice standard is a tool that can assist their efforts to remove patients from harmful conditions of isolation,” said Dr. Patrick Rowe, registrar and CEO of CPSBC. “We expect physicians to balance their professional duties with their ethical obligations, and to prioritize human dignity and safety.”
The practice standard was developed in close collaboration with Prisoners’ Legal Services (PLS), who represented Brent Crane in a complaint related to the role of a physician in his prolonged segregation in a BC correctional centre, and a Health Professions Review Board (HPRB) decision – BCHRPB 39. Rather than proceeding with a further review by the HPRB, CPSBC, Brent Crane and PLS agreed that the development of a practice standard would more constructively and prospectively address the concerns that were identified.
“Solitary is considered torture or cruel treatment by the United Nations if it is used for more than 15 days, or for any amount of time for someone with a mental health disability. Solitary can be fatal. CPSBC’s new practice standard is a significant first in Canada, requiring BC physicians who care for incarcerated people to comply with the Mandela Rules and to recommend the removal of a person from isolation if their mental health is negatively impacted, if they have an existing mental health disability or if they have been in solitary for more than 15 days,” said Jennifer Metcalfe, counsel for Brent Crane and past Executive Director of PLS.
“Segregation was really hard on my mental health. I am glad that physicians will have to be aware of how harmful segregation is. I hope this practice standard will prevent other people from suffering the way I did in isolation,” said Brent Crane.
The new practice standard was approved by CPSBC’s board and is now published on the website. Other medical regulators in Canada have shown interest in adopting a similar standard.
CPSBC acknowledges the efforts of those physicians working in corrections who reviewed drafts of the standard and provided their expertise, as well as the Indigenous lawyers and other advocates who work with incarcerated people who offered feedback throughout the development process.
Media inquiries:
Communications and Public Affairs, CPSBC communications@cpsbc.ca
Jennifer Metcalfe jennifer.e.metcalfe@outlook.com
Nicole Kief, Executive Director, PLS nkief@pls-bc.ca
by Web Master | Oct 11, 2024 | News, News Releases
Unceded Coast Salish Territories (Vancouver, British Columbia) – Beginning on October 15, 2024, the Canadian Human Rights Tribunal will hear a historic case about the rights of Deaf people in federal prison.
It is widely acknowledged that Deaf people in prison face extreme isolation, which has severe psychological effects and makes it much harder for them to access and succeed on parole. Correctional Service Canada (“CSC”) currently has no policy outlining how they will accommodate people with disabilities in prison, and in particular people who are Deaf. They also have no policy on when ASL interpreters will be provided, leaving many Deaf people in prison without access to effective communication. Further, the Video Relay Service (“VRS”), which is how Deaf people in the community use the telephone, is not available in prison. Instead, Deaf people in federal prison use teletypewriter (“TTY”), a cumbersome and outdated technology that often scrambles messages.
This human rights case is brought by a Deaf Métis man who experienced intense isolation in federal prison due to CSC’s failure to provide sufficient access to ASL interpreters and access to VRS. This failure interfered with his ability to maintain contact with his family, receive medical services, take part in Indigenous cultural and spiritual practices, work with prison staff, succeed in the community, communicate with legal counsel, and participate in the daily life of prison. Dr. Debra Russell, the honorary president of the World Sign Language Interpreters Association, will provide expert testimony during the hearing.
Jennifer Metcalfe, Executive Director of Prisoners’ Legal Services (“PLS”), states: “CSC has a duty to accommodate Deaf people in prison. It must immediately take steps to ensure that Deaf and hard of hearing people have adequate access to ASL interpreters, and it must implement VRS in prisons across the country.”
The Complainant is represented by Brodie Noga and Katie Ussher of Osler, Hoskin & Harcourt and Jessica Magonet and Lisa Crossley of PLS.
For details on how to observe the hearing in person or virtually, please contact the Tribunal: https://www.chrt-tcdp.gc.ca/en/human-rights/human-rights-public-hearings. The hearing will run from October 15-18, 2024 and October 28-November 1, 2024.
Media Contacts:
by Web Master | Sep 23, 2024 | News, News Releases
Victoria, BC (Lək̓ʷəŋən traditional territories) – From September 23-27, 2024, the Canadian Human Rights Tribunal will continue to hear the case of Nick Dinardo (they/them), a formerly incarcerated Two-Spirit and transfeminine member of the Piapot First Nation. Mx. Dinardo is challenging the isolation, violence, and abuse they experienced in federal prisons. They argue that Correctional Service Canada discriminated against them on the basis of Indigenous identity, gender identity, religion and disability.
While Mx. Dinardo was in prison, they spent extended periods in extreme isolation, including in the Structured Intervention Unit (“SIU”). Correctional officers also used violent force against them over 45 times.
Dr. Jane Sprott, a professor in the Department of Criminology at Toronto Metropolitan University, is scheduled to testify in Mx. Dinardo’s hearing on September 25 and 26. Dr. Sprott is a member of an independent panel reviewing the use of solitary confinement for people in federal prisons. She will testify about the isolation experienced by people under the SIU regime. Mx. Dinardo’s testimony will also continue from September 23-27.
For details on how to observe the virtual hearing, please contact the Tribunal: https://www.chrt-tcdp.gc.ca/en/human-rights/human-rights-public-hearings
Mx. Dinardo is represented by David Taylor, Christopher Trivisonno, and Maritza Woel of Conway Baxter Wilson LLP and Jessica Magonet of Prisoners’ Legal Services.
Media Contact:
- Nicole Kief (Policy Director of Prisoners’ Legal Services) at nkief@pls-bc.ca or 604-636-0470
by Web Master | Sep 13, 2024 | News, News Releases
Prisoners’ Legal Services, the Congress of Aboriginal Peoples and the Union of BC Indian Chiefs call on Canada to act on the recommendations it adopted during its 4th Universal Periodic Review at the United Nations in March 2024. These included recommendations to:
- address structural racism in and the over-representation of Indigenous and Black people in prisons (recommendations 84, 129, 130, 133),
- improve prison conditions (recommendations 121, 122, 123, 124),
- restrict or end solitary confinement (recommendations 124, 132),
- adhere to United Nations Standard Minimum Rules for the Treatment of Prisoners (the Nelson Mandela Rules) (recommendation 132), and
- invest in community-based, Indigenous-led alternatives to incarceration (recommendation 131).
We also call on Canada to retain an Indigenous organization to conduct an independent investigation into the experiences of Joey Toutsaint, a Dene man in the custody of Correctional Services Canada, who suffers from severe Post Traumatic Stress Disorder as a result of frequent violence from correctional officers, and the symptoms of prolonged solitary confinement. You can read our letter here.
by Web Master | Jul 23, 2024 | News, News Releases
For Immediate Release
Ottawa, ON (unceded Anishinabe Algonquin Territory) – Prisoners’ Legal Services (PLS) is thrilled by the Supreme Court of Canada’s decision in Canada (Attorney General) v. Power, which confirms that governments aren’t protected from compensating people when they violate Charter rights by passing unconstitutional laws. The majority in this decision confirmed that Charter damages may be available when a law is clearly unconstitutional, enacted in bad faith, or an abuse of power.
This case concerned legislation that retroactively made certain people, including Mr. Power, permanently ineligible for a criminal record suspension (a pardon). Courts decided that these laws violated the Charter. Mr. Power then applied for Charter damages for the breach of his rights caused by these laws. The majority of the Supreme Court confirmed that Mr. Power could apply for Charter damages in this case.
PLS intervened at the Supreme Court, and argued that giving law makers absolute immunity from Charter damages for passing unconstitutional laws would reduce access to justice for incarcerated people and would leave them without meaningful remedies when their constitutional rights are violated.
Alexa Biscaro, of Counsel at Norton Rose Fulbright, says: “This is a critical decision that reaffirms the rule of law in Canada and the supremacy of the Canadian Charter. Ensuring that legislatures can be held to account for enacting clearly unconstitutional laws, or doing so in bad faith or through an abuse of power, brings us one step closer to the full recognition and protection of the rights of people in prison.”
Jessica Magonet, staff lawyer for PLS, says: “People in prison are frequently harmed by laws that violate the Charter, including the administrative segregation law, which authorized prolonged solitary confinement. We are very excited by the Supreme Court’s ruling in the Power case, which will help ensure that incarcerated people can be compensated for the harms caused by unconstitutional laws.”
PLS was represented in this matter by Alexa Biscaro and Sarah Ivany of Norton Rose Fulbright Canada.